FAQs
Frequently Asked Questions – MyMommyShop®
Who are we?
At MyMomyShop®, our mission is simple: to make motherhood easier and more comfortable.
We carefully select and design products that support moms and their babies from the very first days and throughout their growth. Every product is tested to meet strict quality standards — because moms deserve the best.
Are your products safe for moms and babies?
Yes, absolutely. All of our products are made from safe, BPA-free and baby-friendly materials.
Each item goes through quality checks before reaching you, ensuring comfort, durability, and peace of mind.
How long will my order take to arrive?
All orders are processed within 24–48 hours.
Once shipped, delivery usually takes 5–10 business days depending on your location.
You’ll receive a tracking number as soon as your package leaves our warehouse, so you can follow it step by step.
Do you ship internationally?
Yes 🌍 We deliver to moms all around the world. Shipping times may vary slightly depending on the country, but you’ll always receive a tracking number for your order.
What if I’m not satisfied with my purchase?
Your satisfaction is our top priority. That’s why we offer a 30-day money-back guarantee.
If your product doesn’t meet your expectations, simply contact our support team and we’ll arrange a smooth refund or replacement.
How do I contact customer support?
We’re here for you.
You can reach us by email, contact form, or through our FAQ section.
Our dedicated team responds to all inquiries within 24 business hours.
Do your products come with a warranty?
Yes. Our products are covered by a standard warranty against defects. If you encounter any issue, just let us know and we’ll make it right.
Why choose MyMommyShop® over other stores?
Because we’re moms too 💕
We understand the challenges of motherhood, and we carefully design and source products that truly make a difference in your daily life.
From quality and safety, to fast delivery and dedicated support, our goal is to give you peace of mind — so you can focus on what really matters: your baby.
Can I track my order?
Yes, of course. Once your order has been shipped, you will automatically receive an email with your tracking number. You can check your parcel’s journey at any time.
Are your payment methods safe?
Absolutely. All payments made on our site are 100% secure and encrypted.
We accept major payment methods for your convenience and peace of mind.
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